Terms of use

TERMS OF USE

TERMS USED IN THE TERMS

Terms – these terms, their annexes, additions and amendments, which are published on the website of the online store naiscosmetics.lv

Website – a virtual website, which can be found at the address: www.nailscosmetics.lv, and where the Buyer can place orders for Products and make payments online.

Seller - Prominence SIA, single registration no. 40103186559, VAT registration no. legal address - Mālkalnes prospekts 27 - 48, Ogre, Ogre district, LV - 5001, actual address: Ernesta Birznieka - Upīša iela 20a, Riga, LV - 1050; telephone numbers: 20004655; e-mail: veikals@naiscosmetics.lv

Store – any Seller's Store, where the Buyer can receive the ordered Goods, if he has chosen to receive the Goods specified in the Order in the Store on the spot (free delivery of the Goods).

Internet store – Seller's structural unit "NAI_S cosmetics", whose address is: Baldones iela 34b, Ogre, LV - 5001, phone number: 20446646, e-mail: naiskonsultants@gmail.com,  and which operates the Internet store, provides consultations For buyers.

Buyer – a natural or legal person who orders and pays for Goods on the website.

User – any person who uses the website.

Registered user – a person who has registered on the website by filling out the registration form.

Distance contract - in accordance with the provisions of the Consumer Rights Protection Law of the Republic of Latvia, a contract concluded between the Buyer and the Seller remotely in the online mode of the Website, by which the Buyer has expressed a clear and unequivocal desire to purchase the Goods specified in the Order, while the Seller undertakes to deliver the Goods specified in the Order to the Buyer.

Product – products that are placed on the website and available for purchase online.

Product price – the price indicated on the Product image and description at the time of placing the Order. Order - an online order for Products made on the website, in which the Buyer has chosen the Products, their quantity, place of delivery and type.

Shopping Basket – a virtual basket of goods, in which the Buyer can freely include the selected Goods or delete them. Deletion of goods from the shopping basket is possible only until the time when the Buyer starts making payment for the goods included in the shopping basket.

1. GENERAL TERMS

1.1. By opening and using the website www.nailscosmetics.lv, the User confirms that he has read these Terms, understands and agrees to comply with them without restrictions or conditions.

1.2. These Terms determine the purchase of Goods in the Internet Store, when purchases are made on the Website, and also determine the legal relationship between the Seller and the Buyer.

1.3. The rules have been developed and the legal relations between the Seller and the Buyer are regulated in accordance with the laws and regulations of the Republic of Latvia.

1.4. The Seller has the right to change these Terms at any time. Amendments and additions to the Terms can be found on the website. Amendments or additions to the Terms come into force on the day they are published on the Website, unless the Terms provide otherwise.

1.5. If the Seller has amended or supplemented the Terms, then the previously placed Order is fulfilled and the Goods are delivered according to the Terms that were in force on the day the Buyer placed the Order and received the Order confirmation.

1.6. The Seller has the right to change the prices of the Goods at any time (in accordance with the law), except if the Regulations stipulate otherwise. At the time when the Buyer places the Order, the Buyer can rely on the prices of the Goods indicated on the Website, however, if the prices of the Goods have changed between the placing of the Order and the payment, the Buyer will be bound by such Goods prices as the system will display in the Order.

1.7. By confirming and paying for the Order, the Buyer clearly and unequivocally confirms that he has agreed to enter into and concludes a Distance Contract with the Seller, in accordance with the current legislation of the Republic of Latvia. The buyer undertakes to fulfill the obligations of the Distance Agreement and certifies that he is an able-bodied natural person or legal entity.

1.8. The distance contract is valid until the full fulfillment of the obligations of the contracting parties.

1.9. The seller provides website content and provides services in accordance with the Terms.

2. PRODUCT and PRODUCT QUALITY

2.1. The images of the Products on the website are illustrative and informative. In some cases, the packaging of the Products may differ from the packaging shown on the website.

2.2. The goods are packed, labeled and presented in accordance with the laws and regulations of the Republic of Latvia.

2.3. The expiration date, batch number and manufacturer of consumables are indicated on the packaging.

2.4. For goods for which warranty requirements are specified in the legislation of the Republic of Latvia, the Seller is guided by the valid legislative acts of the Republic of Latvia:

2.4.1. The manufacturer's warranty is 2 years, but it can be shorter or longer.

2.4.2. If the manufacturer has set a warranty period that is less than two years, the Buyer has the right to file a claim within two years from the moment of purchase regarding non-compliance of the product with the terms of the contract.

2.4.3. The manufacturer's warranty is valid if the buyer can show:

(1.) Proof of purchase (receipt or delivery note).

(2.) Completed manufacturer's warranty card.

2.4.4. In order to receive the manufacturer's warranty services, the Buyer needs to deliver the product to one of the Stores. The costs related to the transportation of the goods are covered by the Buyer.

2.4.5. The terms of the manufacturer's warranty do not apply to accessories, consumables, power supplies and accessories with a limited resource.

2.5. The Seller does not assume the responsibility of the manufacturer of the Goods for the impact of the use of the Goods on the health, safety and life of the Buyer.

2.6. During the winter period, the temperature regime of storage and transportation is determined for individual Goods.

2.7. The Product catalog, Product descriptions, Product photos and other data posted on the website are the property of the Seller, and the Seller owns the author's material and personal copyright to any information posted on the Website. Copying, reproducing, republishing, transferring to third parties, modifying or otherwise using any information or photographs on the website without the permission of the Seller as the owner is prohibited, for which the violator is liable to cover all damages caused to the Seller.

3. PRICE OF ITEM

3.1. The price of the product is indicated in euro (EUR) currency, including value added tax of 21%.

3.2. The price of the product includes the fee for delivery to the Seller's Store.

3.3. The price of the goods does not include the charge for the delivery of the goods to the address specified by the buyer. The delivery fee is applied in addition to the price of the Goods, and the delivery fee of the Goods depends on the delivery location chosen by the Buyer. Delivery prices and delivery options can be viewed in Section 4 of the Terms.

4. ORDER PLACEMENT and SHOPPING CART

4.1. The Buyer can order the Goods as a Registered User. No registration is required to access and use the Seller's Website. By filling out the registration form in the "Create a profile" section of the website, the person becomes a Registered User, making it easier to place Orders in the future.

4.2. The Buyer selects the Products on the website. The shopping cart is created when the Buyer selects the Products and presses the "Add to purchase" button. When adding products to the Shopping Cart, the Products are not yet purchased. The Buyer can change the contents of the Shopping Cart at any time: add new Products or remove Products that he does not want to buy.

4.3. The buyer pays for the Order on the website. Before confirming the purchase and making the payment, the system checks whether the ordered Goods are available in the Seller's warehouse. The Buyer cannot purchase goods that are not available in the Seller's warehouse at the time of ordering. Deletion of products from the Shopping Cart is possible only until the payment is initiated. The order is considered complete when the Buyer has made its payment and received the confirmation of the Order.

5. ORDER PAYMENT

5.1. The buyer has the opportunity to choose the preferred payment method:

(1.) using VISA, VISA Electron, MasterCard, Maestro bank card payments

(2.) Internet bank (choose the most convenient bank for you: AS "Swedbank", AS "SEB banka", Nordea Bank AB Latvijas filiale, AS "Citadele banka")

(3.) making payment by transfer to the Seller's bank account, according to the invoice sent by the Seller.

(4.) paying in the Store with cash or a bank payment card.

5.2. If the Buyer chooses to pay by bank transfer:

5.2.1. The Seller automatically prepares and sends to the Customer by e-mail an advance invoice corresponding to the order, which is prepared electronically and is valid without a signature.

5.2.2. The Seller activates the Order specified in the advance invoice for the Buyer within 2 working days after the Seller has received payment according to the advance invoice.

5.2.3. After receiving the payment of the advance invoice, the final invoice prepared in accordance with the laws and regulations of the Republic of Latvia and the standards of the European Union is sent electronically to the customer.

5.3. The seller has the right to refuse to sell the goods ordered by the online store, informing the buyer about it, if:

5.3.1. the item is not available in the Seller's warehouse at all, or is not available in quantity, according to

order;

5.3.2. the price and parameters of the product do not correspond to the actual information about the product, due to a technical error

in the system.

6. DELIVERY OF ORDERS

6.1. The online store has a set procedure for the fulfillment of orders for goods and delivery times, depending on the chosen delivery method and the time when the order is placed. More information here.

6.2. The seller does not take responsibility for the delay of courier services or other delivery-related service providers, delivery delays, regardless of the circumstances that caused the delivery delay.

7. RECEIPT OF GOODS

7.1. The ordered Goods are delivered to the Buyer in a transport package - a cardboard box or a padded postal envelope. Upon receipt of the Goods, the Buyer confirms the fact of receipt of the Goods. Inside the package, the Buyer can find the Goods delivery note - an invoice that will show all the ordered Goods, their names, the price of each Item and the total amount for the Goods and delivery (if there is paid delivery).

7.2. Depending on the delivery method, the Goods are considered received and the Order is fulfilled when:

7.2.1. if the Goods are delivered by a courier, the Buyer signs by hand on the courier's route sheet or in the courier's electronic document, signing with a special device on the touch-sensitive laptop screen

7.2.2. The buyer has signed the delivery note-invoice of the goods upon receiving the Goods in the Store.

7.3. It is the Buyer's responsibility to immediately check the compliance of the delivered Goods with the Order (type, code, volume, quantity) and to report any discrepancies found to the Seller without delay.

7.4. From the moment of receiving the Goods, the Buyer is responsible for the quality and safe storage of the Goods.

8. RETURNS AND RIGHTS OF REFUSAL

8.1. The return policy and the procedure for using the right of withdrawal can be found here.

9. PERSONAL DATA PROCESSING

9.1. All customer personal data, when visiting the Internet store and paying for the Goods, are considered confidential information that will not be passed on to third parties. Data processing ensures the security of the customer's personal data and bank payment details.

9.2. Before placing the Order, the Buyer undertakes to provide the Seller with the legal basis for processing the personal data of the Recipient of the Order for receiving the Goods ordered in the Internet Store.

9.3. The registered user undertakes to timely change and supplement personal information for personal identification and communication in the My Profile section of the website.

9.4. The seller has the right to process the personal data of customers to the extent that it is necessary for the fulfillment of these Terms, maintenance and operation of the processing system, as well as for the fulfillment of binding provisions and requirements of the law and supervisory and control authorities.

9.5. The Seller and the Courier have the right to mutually transfer the personal data of the Buyer and the Recipient, as far as it is necessary for the fulfillment of the Orders placed by the Buyer in the Internet Store and these Terms. The transfer of personal data of the Buyer and Recipient for processing to third parties for commercial purposes is not allowed.

The company takes all possible security measures (including administrative, technical and physical) to protect customers' personal data. Only authorized persons have access to data processing and modification functions.

10. PROTECTION AND SECURITY OF THE CUSTOMER'S PERSONAL DATA

10.1. To protect the client's interests, the Seller provides:

(1)fair and legal processing of personal data;

(2) personal data processing only in accordance with the stated purpose and to the necessary extent;

(3) accurate processing of personal data and their timely updating, correction or deletion if personal data is incomplete or inaccurate.

10.2. The customer has the right to reasonably request that his personal data be supplemented, corrected, as well as that the processing of personal data be terminated or the data be deleted if it is outdated, incomplete, false, illegally processed or no longer corresponds to the originally stated purpose of data processing.

11. DISPUTE RESOLUTION PROCEDURES

11.1. All disputes affecting the use of the website, execution, cancellation or termination of the Distance Agreement are invited by the Seller to be resolved through negotiation. If this is not possible, dispute resolution takes place in accordance with the procedures established by the regulatory acts of the Republic of Latvia.